Transportation Sector : Online Booking Gaining Grounds
Most city dwellers are now exposed to different online applications that enable them to request for transportation to their destinations.
Douala City dwellers are fast becoming used to a new way of life as more and more, online applications are now available to enable people book taxis that can pick them up from one destination to the other. The applications are varied such as Gozem, Yango, Bee and a lot more. Most inhabitants in Douala attest that they now prefer to board a taxi through such means as their security is sure and comfort is guaranteed.
Fankeng Emmanuel told CT that he has been using one of the applications for about six months now and he is satisfied with the service. The Country Manager of Gozem, Serge Eric Gnamkey, explained that a client can download the free Gozem app, available on Android and iOS. The customer can then open the app, enter their location, select their destination and launch the order. Then the nearest driver will pick them up. At the end of the trip, the app calculates the price according to the distance travelled, thanks to GPS technology, eliminating the need to negotiate. Like other service providers he said payment can be done by cash, of via Mtn MoMo, Orange Money or credit card.
Serge Eric Gnamkey added that each trip is booked by a user via the super app and can only be paid for by the user once he/she has arrived at the destination. The fare remains the same whether the...