Economie

Postal Services: Post Office Innovates To Remain Relevant

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10 oct. 2017 00:09
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Digital advancement has pushed the one-time sole actor, CAMPOST, to adopt flexible strategies

As Cameroon joined the rest of the international community to observe World Post Day on Monday October 9, 2017, Cameroon Tribune gathered that the long-serving Cameroon Postal Services, CAMPOST, has in the face of digital advancement been putting in tactical efforts to confront new challenges. In the last 10 years, the industry in the country has been marked by low postal patronage and stiff competition with the entry of local and international courier companies into the market.
Despite the challenges which hitherto overwhelmed CAMPOST, the state-own enterprise that offers postal products, banking services and business solutions including server hosting, is proving to be resilient in recent times.
According to the Chief of Division of EMS (Express Mail Service) at CAMPOST, Atchang Onesine, mail operations have increasingly reduced in the last five years. He puts the decline at 10 per cent per year. However, Atchang said operations relating to the handling of parcels have been on the rise, recording an increasing rate of 22 per cent per annum.
The increase in parcel operations has been possible thanks to modernisation of CAMPOST’s infrastructure, Atchang said. “We did so in order to face our competitors,” the Chief of Division of EMS (Express Mail Service) said, adding that that it is now possible to track mails and parcels until they get to their destinations. Atchang told Cameroon Tribune that their company has acquired a data centre and is moving towards digitalising all its operations, laying emphasis on an emerging E-Commerce project.